Why independent software testing is the best way to approach Quality Assurance

Contributed by Cigniti Technologies.

Today, everything boils down to customer satisfaction. The technological advancements taking place across the industries are being undertaken to deliver enriched customer experiences and improve the user satisfaction ratio. Customer satisfaction, in today’s market dynamics, rely on three key factors – speed of delivery, cost effectiveness, and, most importantly, quality. If the customers are able to derive value from a product/service, their satisfaction levels will rise proportionally.

During 2019-2023, the global market of software testing services is expected to grow by USD 29.84 billion, accelerating at a CAGR of over 12%. Software companies are trying to break away from the legacy processes and methodologies as well as the old-school approach toward software development, where QA was placed at the bottom of the priority scale.

For companies to build quality offerings, they need time, which they do not have in spare due to fierce market competition. In order to align both quality as well as delivery speed, automation becomes the key. Consequently, the test automation services market is also growing exponentially along the software testing services. In fact, software test automation is one of the key reasons for the rising market share. However, neither automation nor quality comes cheap.

Hosting a test environment, maintaining test tools and test cases, developing the infrastructure is all too cumbersome and cost-intensive. Independent software testing services prove to be a boon here. Partnering with an external QA vendor for Independent software testing services allow you to leverage the advantage of a dedicated testing team without the challenges of maintaining such a team. Let us discuss why independent software testing is the best way to approach Quality Assurance:

Quality of testing

The developers who have written a code are often unable to look at it objectively, which means that there is a high chance that they will miss a critical bug. An independent testing team brings an unbiased and impartial view to software testing, which helps in maximum defect detection and minimum defect leakage to the production. This is all about bringing in a fresh perspective and a new outlook toward assessing a software for errors and glitches. More the number of defects found and resolved, higher the quality of the final product and better the performance.

Less effort, more focus

Traditionally, developers were expected to write, integrate, as well as test a code. This would lead to burnout, and therefore subpar quality of codes and a lot of defects in production. With an independent testing team to back them up, developers can center their focus entirely on writing an effective code while the hired testers will bear the responsibility of finding the bugs. Testers also come with knowledge of industry standards and compliance, which results in an end-product that is developed following the best practices.

Cost effectiveness

An independent testing services company has its own set of the required testing infrastructure. This removes the need for businesses to set up the hardware or software required for testing or to maintain testing practices, test environments, and tools. Also, as there is minimum defect leakage into production, the iterations for each software development cycle is decreased. All of this collectively results in reduction of overall costs.

Faster releases

With a separate testing team taking care of the quality aspect, development and testing can occur in parallel with each other. The automation expertise of the independent software testing services provider adds to the ability of delivering a quality software in shorter turnaround time. A dedicated testing team becomes key to ensuring success of such contemporary software development methodologies such as Agile and DevOps.

In Conclusion

As per Forrester, “much of the recent growth in outsourced application services has been fueled by customers engaging independent testing services where the development provider is separate from the provider performing the testing.” Independent pure-play software testing providers have all their resources dedicated toward quality assurance. They have all the required tools, infrastructure, processes, and resources, along with the expertise and experience.


©2020 PACT All Rights Reserved