Anexinet unveils New Business Intelligence Platform – Omni-Channel Analytics

New Offering Uncovers Tremendous Insight from All Customer Channel Engagement Methods

Philadelphia, PA–March 21, 2017–Anexinet Corporation, a leading provider of digital, analytics and hybrid IT solutions, today announced its ListenLogic Omni-Channel Analytics platform. The new offering allows enterprise organizations to capture and analyze customer intelligence through various data sources such as call center recordings, email, chat, text and CRM information, and correlates it to unlock behavioral patterns that reveal a deeper understanding of customer experiences while improving retention rates and helping solve operational challenges.

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