In the meantime, please take a look at last year’s key themes and agenda to understand how the conference operates. 

Phorum 2019 Key Themes:

  • Emerging Technologies: Digital has exploded to include a constellation of new emerging technologies fueling the next wave of disruptive offerings including AI, Blockchain, Mixed Reality, Robotics, 3D Printing, and IoT. We will explore how both start-ups and enterprises are tapping into these technologies to drive real commercial impact.
  • Hyper-personalized Experiences: Customers are raising the bar on digital experiences that companies must deliver to win their business. This cuts across B2C, B2B, and B2B2C businesses. Hear how digital leaders are leveraging Data and AI coupled with immersive technologies beyond smartphones (voice, gestures, AR/AR) to deliver engaging, hyper-personalized experiences
  • Digital and AI Talent: Some estimates put the relevant talent pool at around 2% of what will be needed for future digital organizations. This includes the 3D’s – Design, Development, and Data Sciences as well as new skills that will emerge such as AI designers and product incubation managers. Attracting and Developing these new skills and executing on new digital initiatives will require companies to rethink their talent models and organization structures.


Thursday, April 04, 2019
7:30 AM – 4:30 PM
SugarHouse Event Center 
1001 North Delaware Avenue, Philadelphia


Registration & Continental Breakfast


Conference Kick-off
Scott Snyder and Dean Miller


Emerging Technology Trends

Re-imagining the Future of Work: How to Help Humans Thrive When They Work Alongside AI

Companies must intentionally design their future employee experiences to harness the advances of artificial intelligence (AI) and robots, while still ensuring a starring role for the humanity of their “flesh and blood” employees.

How to do this? Forrester Research Principal Analyst Sam Stern will lay out the promise and the peril of integrating AI alongside humans, and describe three principles for designing future employees experiences that ensure firms can attract and retain great human talent.

Featuring Forrester Analyst, Sam Stern

Followed by a discussion with Salesforce’s Peter Coffee and Audience Q&A

Sponsored by Fairmount Partners


Emerging Technology Panel I

AI Breakthroughs (Cognitive)

According to a recent Deloitte Study, 63% of enterprise executives say their AI initiatives are needed to catch up with rivals or at best, open a narrow lead. This means AI is no longer in the experimental phase but is being thrust ahead as a strategic capability. But the broad range of AI applications from Natural Language Processing and Chat Bots to Machine Learning and Autonomous Vehicles are creating enormous pressures on enterprises to choose where to investing technology, talent, and partnerships for both near-term payback and longer-term advantages. These investments must also consider the real ability of the organization to integrate the new ways of working that go along with AI-based applications. This panel will explore some of the touch choices both start-ups and established enterprises are having to make in keeping up with the AI wave.


  • Kevin Jestice, Vanguard
  • Mike Tirozzi, iRobot

New Entrant:

  • Matias Klein, Kognition

Moderator – Chris Wilhelm, EPAM

Sponsored by Vanguard


Networking Break


Emerging Technology Panel II

Blockchain/Security Breakthroughs (Trusted)

Trust is the foundation for all the businesses involving multiple counterparties. Since the dawn of modern world, such trust is established and ensured by regulators, government agencies, consortiums, etc. to carry out business activities (e.g. asset transfer, buy, sell) across various entities spanning across multiple geographies. This business model while enables secured business networks through central authorities, it results in business friction causing long transaction life cycle, delays, increased costs and inherent business risks. That’s one major reason why many business transactions are so expensive, inefficient and vulnerable. This panel of global Blockchain SMEs will explore the advancements in Blockchain technologies to enable ‘Trust’ and establish ‘Security’ which in turn can disrupt and transform the current business models across major industries.


  • Ken Nessel, Pfizer
  • Jess Turner, Mastercard

New Entrants:

  • Debajani Mohanty, NIIT Technologies
  • Oleksandr Rivkind, SigmaLedger

Moderator – Tim Coates, Synechron

Sponsored by SAP

11:30 AM

Keynote Address – Scott Snyder, Co-Author, Goliath’s Revenge

Digital disruption is driving every segment of the global economy toward winner-takes-most outcomes. It is draining the competitive moats that have protected companies for decades and blurring the lines between entire industries. Established companies and startups alike are in a footrace to accumulate data at an unprecedented scale, build lasting algorithmic advantage, and develop entirely new skills and capabilities. However, the traditional narrative that established companies are “sitting ducks” for startups to take advantage of is simply wrong. In fact, many established companies are treating Amazon’s dominance of online retail as a cautionary tale and taking the proactive steps needed to run the Silicon Valley playbook for themselves. During the Goliath’s Revenge keynote, Scott Synder will provoke you to think differently about both your career and your company as you prepare for a digital future.

Followed by a discussion with Salesforce’s, Peter Coffee and Audience Q&A

Sponsored by Capgemini Invent


Networking Lunch / Demo Pit Speed Pitches

  • Benefix
  • Crossbeam
  • Distat Co
  • InCyber
  • MAXG
  • Open Health Network
  • SmarTECHS
  • Yellowdig

Sponsored by Bentley Systems & Osage Venture Partners

CIO Roundtable – exclusive session by invitation only

The One Thing CIOs Need Overcome to Lead Successful Digital Transformation
Is it time to redefine the role of CIOs to be ‘Change Instigation Officers?’ Join a panel of industry experts as they discuss shifting pressures on CIOs to reshape their organizations, drive collaboration and respond to digital disruptors (which MIT-CISR finds only 28% of organizations have succeeded at). Panelists will explore the steps for strategically aligning operational agility and tech innovation, as well as tips for navigating the number one obstacle to success: Tech Debt.


  • Rajesh Kumaran, Tata Consultancy Services
  • Mike Tirozzi, iRobot

Moderated – Scott Snyder, Heidrick Consulting

Sponsored by Dell Boomi


Hyper-Personalized Experiences Panel (Immersive) 

Digital interactions are not just about web and mobile anymore. Experiences are being delivered across a broad range of touch points like interactive surfaces, voice agents, mixed reality, and new modes of interaction like gestures, bio-sensing, and haptic feedback. Personalization is no longer just about device and location, but also about situation, context, and emotion. Companies must continue to evolve to meet the rising expectations of consumers to allow them to interact anywhere, anyway, and anytime. This panel will explore how interactions are changing and how both incumbents and new entrants are innovating to keep pace.


  • Abhi Ingle, AT&T Business
  • Brock Weatherup, Petco

New Entrant:

  • Clemens Aichholzer, HireVue

Moderator – Sam Stern, Forrester

Sponsored by Comcast Business


Capstone – Rethinking Organizations and Talent

Some estimates put the relevant talent pool at around 2% of what will be needed for future digital organizations. This includes the 3D’s – Design, Development, and Data Sciences as well as new skills that will emerge such as AI designers and product incubation managers. Attracting and Developing these new skills and executing on new digital initiatives will require companies to rethink their talent models, organization design, and culture. And in a world of gig talent, employees no longer work for companies, but rather companies work for employees. This capstone panel will explore some of the key talent-related challenges and opportunities facing companies and their leaders in the era of digital disruption.


  • Vikram Nair, formerly of Viking Cruises

New Entrant:

  • Stephen Bailey, ExecOnline

Moderator – Claudia Crummenerl, Capgemini Invent



Wrap Up & Demo Pit Best in Show 

  • Peter Coffee, Salesforce


Networking Reception – Join us downstairs in Hugo’s

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