A Guide to Problem Resolution in Product Development

The end-goal when bringing a product to market is having a fully developed, defect free product. To achieve this goal, problem resolution is an excellent way to eliminate issues that arise during development. Because every problem is different, formulating a procedure that ensures quality and consistency through the application of identifying and resolving such issues is critical. Procedures focused on problem resolution are best formulated around the Plan-Do-Study-Act (PDSA) methodology. This is an overview to guide you through the PDSA methodology as it relates to hardware/software systems.

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